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FREQUENTLY ASKED QUESTIONS

What are the hardware requirements for STAGE?expand_more

We recommend using Windows 10 or 11 with an Nvidia RTX video card for best results. 

In order to use real time Ray Tracing, we suggest the following specs:

  • Windows 10 64-bit
  • Quad-core or greater Intel or AMD CPU (2.5GHz or faster)
  • 16 GB RAM
  • DirectX 11 or 12 compatible graphics card
    • For RTX, we recommend an Nvidia GeForce 2080 with 11GB of VRAM or better

Can I get my designs into STAGE without a plugin?expand_more

Yes!

We recommend exporting your model to the .glb or .gltf format, then opening that exported model inside stage. Other formats that may work include .obj and .fbx.

How do I install the BETA STAGE plugin inside CLO3D?expand_more

First, download and extract the plugin from our downloads page. You will find a .dll file inside which you should put in a place that won't get accidentally deleted.

Once that is done do the following to install it into CLO3D:

  • Open CLO3D and in the top menu go to Settings > User Settings.
  • Click "CLO API" in the menu on the left in the window that comes up.
  • Then click the "+" button in the top right of the window. You will then need to find the .dll that you downloaded and click open once that is selected.
  • A window will appear asking you what name/location you want to give the plugin. If you keep the defaults you will be able to find the plugin in Settings > Plug-in > Export for STAGE (BETA).

Congrats! The plugin should now be installed!

How does this fit into my 3D Pipeline?expand_more

Stage fits into any current pipeline, it just helps speed things up. Stage is an agnostic software that is compatible with Vstitcher, Clo, or any other 3D software you use.

Do I need to have 3D or Unreal Engine experience to use STAGE?expand_more

No need to know Unreal 5, or other design softwares. STAGE was intentionally designed with an extremely simple interface without needing any 3D expertise.

Is STAGE Desktop or Cloud Based?expand_more

No matter the computer hardware of your team, there are desktop and cloud based options available for streaming and for storing renders to free up your designs.

How do I get an Enterprise account set up for my business?expand_more

We can customize licensing and software needs based on what is best for your needs. Sign up for a demo to get started.

What is Batch Rendering?expand_more

You can set up a batch with all of the shots and animations that are standard for your designs. Automated Rendering is definitely on the roadmap and we’d love to set up some time to talk more about that.

What Plugins do you have available?expand_more

We have a plugin straight to Vstitcher, with others coming soon. Here is a link that demos the Vstitcher plugin.

Can I add custom HDRs into STAGE?expand_more

We can upload any HDR custom scene of your choosing or have us build one for you. Contact your account manager to talk through this request.

Will STAGE change anything about my current 3D pipeline?expand_more

STAGE is meant to not disrupt anything with your current process. It will only add to it and allow for greater efficiency.

How many users can use STAGE at one time on our small business license?expand_more

A small business license consists of up to 5 licenses. (Paid per license)

How many renders can we complete on a small business license?expand_more

On a small business license you can complete up to 1,000 renders per month.

Why are my turn-table / hero shot animations not working?expand_more

This normally comes from not having an output source.

I’ve added the plug-in, but can’t launch to STAGE.expand_more

This comes from an incorrect executable path. Make sure that the executable path in your plug-in settings is as follows: C:\Program Files (x86)\STAGE\STAGE.exe

Why is my model coming in extremely big in STAGE?expand_more

When exporting your models out of your CAD package, make sure you’re doing in centimeters. This will allow STAGE to ingest your model properly.